Frequently Asked Questions

Do I have to pay upfront?

No! You can join with a 7 day free trial, and if you decide it isn’t for you, you can cancel anytime.

How do I cancel my account?

You can cancel your account by clicking on ‘My Account’ on the right hand side of the top menu.

I would like to request the next instrument for you to add

Great! Feel free to send us an email at with your suggestions.

I have a technical issue with the site

Do please get in touch with us at (include a screenshot if you can) and we will be very happy to help you.

How do I arrange my free 1:1 lesson?

Please send us an email with a couple of days/times that would work for you and your timezone, and we will be able to arrange your free 1:1 lesson.

Something else?

Send us a line at and someone will be happy to help you out.